We spent yesterday at Mercy Regional Health Center having some tests done. While there, I considered the impression MRHC makes on clients, from the time they first walk in the door to the time they leave.

The hospital has undergone a transformation in the past few years. Facilities have been updated and modernized.

Staff were friendly and helpful when we had questions. Most of our questions were asking for directions from one place to another. I guess most hospitals are like that, but folks seemed to go out of their way to make sure they were helpful.

The only glitch we had was that some of the tests took longer than expected. I was surprised at how sincerely apologetic the staff were that we had to be there for so long.

Oh, and you know the reputation of hospital food? Forget about that stereotype when at MRHC. I sure wasn’t expecting to find what I found… We stepped from the sanitized hospital hallway into the serving area of the cafeteria and I felt like I’d just walked onto the set of some HGTV show. The serving area was clean with dark woodwork and stone accents. My words here do not do justice… The eating area felt like a nice, spacious restaurant.

All in all, if you need to go to the hospital, MRHC is the place to go. It’s top-notch.

Have you had similar good experiences at MRHC?

- Dan